- Managing conflict
and exploring solutions
- Excellent
communication skills
- Exhibits
exceptional teamwork
- Manage multi-task
duties and projects
- Detail oriented
- Capable of
performing well under pressure
- Commitment to
excellence
- Highly systematic
and creative
Miller and Jacobs, Attorneys at Law
June 2012-Present
Office
Manager
Pompano Beach, FL
- Day-day operations of the law firm
- Supervising support staff,
- Developing and implementing office initiatives and
assuring that the office remains compliant with local, state and federal
regulations.
- Case assignment, ensuring that employee workload is fair
and balanced
- Human resources issues
- Manages the firm's budget and vendor relations
- Reporting to the lead partners, he generates reports in
relation to administrative and budgetary issues. He manages hiring and payroll
Verizon Wireless
August 2004- December 2011
Ft. Lauderdale, FL
Customer Service
Representative/Communication Specialist
- Perform opening,
closing duties and helped maintain inventory for store
- Assist in the
sales of cellular services and essential products
- Assist in
analyzing of billing errors and
clarification of statements
- Exceeding sales
goals on average of 30% over quota since 2005
- Maintaining 75% of
in-store sales, the top sales performance numbers in the Gainesville Retail
Store
- Increased YOY to
40% in six months at Circuit City Store
- Invited to join
the Verizon Winner’s Circle for outstanding sales performance during 2006-2008
- Lead my district
in high end rate plan sales for two
consecutive months (July ,August 2006, All of 2008)
University of Florida Men’s Basketball
May 1999-May 2004
Gainesville,
FL
Coach’s Intern
- Assisted staff with budget, event planning and
recruiting
- Prepared pre-game and post-game setup and booking away
games
Team Member
- Aided in establishing and maintaining team morale and
focus during the National Championship Run
- Managed and executed disciplinary procedures for a team
of fourteen players as Team Leader
- Awarded the Men’s Basketball Team Gator Award (2000)
Jaydee Business Associates
August
2003-August 2005
Tallahassee, FL
Insurance Agent Assistant
- Responsible for insurance inquiries and coverage
- Assisted in the sales, marketing and distribution of
insurance
- Conducted business to business and business to consumer
sales
Best Buy
June
2002-November 2004
Gainesville, FL
Product Specialist
- Assisted customers with electronic products
- Recognized as Top Sales Associate in the store for the
Fourth Quarter of 2002
- Awarded Employee of the Month for January 2003 and
December 2003
Education
December 2013- Present Saint Leo University
Saint Leo, FL
- Master of Business Administration
- Specialization in Sports Business
December 2011 Nova Southeastern University
Fischler School of Education & Human
Services | North Miami Beach, FL
- Master of Science
degree, Athletic Administration
- Accumulative
G.P.A. of a 3.66/4.00
June 1998 to May 2004 University of Florida Gainesville,
FL
- Bachelor of
Sciences in Management
- Minor in Education